Join the Blackboard Support Team to learn what is new in the Blackboard Learn Ultra Road Map for Spring-Fall 2027.
Look for new AI Pulse Quiz Conversations, Gradebook upgrades, updated Content Editor, enhanced Groups and Rubric features, and more! Facilitator: Eric Gudmundson, Senior Manager, Blackboard LMS Solutions Engineering Team
10:00 am to 10:45 am
Blackboard and AI: Designing Ethical Foundations for Learning
How can we help students develop essential ethical foundations for AI use without taking time away from the content and competencies at the heart of our courses? This hands-on session introduces a four-week framework for creating AI-aware assignments that integrate AI literacy while keeping course learning outcomes front and center. Explore practical strategies for setting clear expectations for AI use and engaging thoughtfully with AI personas in Blackboard to build academic integrity. Facilitator: Dr. Celena Kusch, Executive Director, Academic Innovation & Faculty Support.
10:45 am to 11:30 am
Assessing What Matters in the Age of AI
As artificial intelligence reshapes higher education, how can faculty ensure that assessments continue to measure meaningful student learning? This session explores how AI challenges traditional approaches to assessment and invites faculty to reconsider what students need to know, demonstrate, and accomplish. Participants will reflect on strategies for designing meaningful assessments that emphasize critical thinking, disciplinary knowledge, and authentic learning in an AI-enabled world. Facilitator: Dr. Jonathan Clemens, Professional Learning and Development, Risepoint. Dr. Clemens earned his Ph.D. in the history of science and technology from the University of Minnesota-Twin Cities and presents regularly on the impact of AI in higher education and instructional design.
11:30 am to 12:30 pm
Lunch and ACUE Effective Teaching Practices Pinning Ceremony and Presentation of High-Quality Online Teaching Certificates
Join us for lunch, sponsored by Blackboard, and celebrate the achievements of USC Upstate faculty who have completed the Association of College and University Educators (ACUE) Effective Teaching Practices program and the USC Upstate High-Quality Online Course Design Program. Facilitator: Dr. Lillian Reeves, Director of Transformative Pedagogy
12:30 pm to 1:15 pm
Blackboard for Course Delivery
Great course design can set up your students for success, but great course delivery requires ongoing announcements, reminders, and small gestures that build connections between students and instructors. Explore the pillars of great course delivery and the Blackboard tools that can streamline and support your instructional practice. Facilitator: Dr. Yamil Ruiz, Director of Online Learning and Program Support
1:30 pm to 2:15 pm
Go for Green: Using the Latest Ally Features to Create Accessible Courses
In this session, learn about the latest developments and new features coming to Ally in 2027–including adding alt text to images within PDFs, auto-tagging PDFs, and more! Ask your accessibility questions, get pointers, and apply the Ally Accessibility tool to make your courses 100% accessible and meet the WCAG 2.1 AA federal accessibility standards for all instructional materials. Facilitator: Dr. Katie Grinnell, Ally Product Engagement Manager.
2:15 pm to 2:45 pm
Using YuJa Lumina Videos for Student Engagement
High-quality, human-edited captions and audio descriptions form the bedrock of accessible video use. Learn more about YuJa’s latest tools for editing and sharing video content to engage all of your students. Facilitator: Diana Hernandez, YuJa
At the recent USC Upstate AI Summit in September, participants asked what we know about our students’ view of Generative Artificial Intelligence (GenAI). An exploratory survey of USC Upstate students, faculty, and staff was conducted by members of the AI Training Subcommittee of the AI Strategic Council in Fall 2025. In it, 51% of students identified themselves as AI aware, with a basic understanding of tools they were just starting to test out.
Although the sample is too small to represent the entire student population, the responses offer valuable insights into the ways students use, view, and want to learn about GenAI. Faculty can build on what we know about students’ existing uses of GenAI to develop more sophisticated, critical, and ethical AI literacy skills.
How Students Are Using GenAI
The most common ways students reported using GenAI included brainstorming (64%), summarizing or explaining complex concepts (61%), and creating study tools like flashcards or practice tests (57%). Only 11% selected writing papers, though 43% chose outlining papers and 36% indicated they used GenAI to gather research.
Interestingly, 32% noted they had used GenAI for creating resumes, but only 7% used it to complete job applications and only 21% reported using GenAI to assist with interview preparation.
These preliminary results suggest that students who use GenAI are largely employing it to support their learning rather than to replace independent thinking. However, their responses raise questions about whether they have developed more advanced AI literacy skills of critical evaluation, ethical decision-making, and transferring AI skills to professional contexts.
Although many students reported relying on GenAI for foundational materials, like summaries and explanations, outlines of ideas, and research, their greatest concerns centered on the potential consequences of AI use as a basis for learning and thinking:
88% were moderately or extremely concerned about accuracy and reliability.
83% were moderately or extremely concerned about losing academic skills, including critical thinking and writing.
83% were concerned about data privacy.
81% were concerned about academic misconduct.
The concerns students expressed about the potential costs of AI use align with key AI literacy principles about how AI systems work, how to recognize bias and hallucinations, how to critically evaluate and verify AI outputs for accuracy and bias, and how to maintain integrity by citing AI assistance.
These responses suggest opportunities to strengthen students’ AI literacy skills, both to make their current GenAI use as effective as possible and to engage in more high-impact, human-centered, ethical practices that can contribute to their academic and professional development.
How Students Want to Learn About GenAI
The core question for faculty becomes how to help students develop critical AI literacy skills. Among students who responded to questions about their experience with GenAI:
78% described themselves as just learning about GenAI or having only a basic understanding.
58% reported no weekly use of AI tools like ChatGPT, Copilot, Gemini, Claude, or Grammarly.
73% had not participated in any GenAI training or learning opportunities.
When the survey asked students what forms of GenAI training they would like to have, 65% said none. These results remind us that students have different levels of interest in AI, and that developing AI literacy should include opportunities to critically examine the technology rather than simply encouraging its use.
Among the training options offered, integrating AI into existing required courses and attending university-sponsored workshops were the most frequently selected, each chosen by 21% of respondents. Students were less likely to select dedicated AI courses, interactive games, or student organizations focused on AI.
More than any other type of support listed on the survey, students selected examples of appropriate AI use as the key to helping them feel more confident using GenAI.
For example, a faculty member might demonstrate how ChatGPT.Edu can generate practice questions while also showing students how to verify sample answers against course materials. Or better yet, encourage metacognition by asking students to explain the concepts to a chatbot programmed to ask clarifying questions. Students can then reflect on where their explanations were strong and where they revealed gaps in understanding.
An instructor may assign a research project that begins in class using GenAI in groups, then asks students to locate and verify the sources using the library or other credible sites. Then, show students how to design follow-up prompts to help them evaluate the sources’ credibility, accuracy, and relevance to the project or to find gaps and blind spots in their research.
Faculty might build on students’ existing use of GenAI for brainstorming by asking students to refine prompts with greater context, solicit multiple possible responses and compare them, and explain which ideas they accepted or rejected and why.
Next Steps Toward AI Literacy
As we incorporate AI into our academic settings, it is important to continue to invite student perspectives on how they can best learn about this technology that is bringing waves of change to society. Consider starting up a conversation rooted in the needs of your discipline and your course. Then, guide students toward higher levels of AI literacy that will help them make critical evaluations and ethical decisions in your course and beyond.
We can start with a simple question:
When does AI help you learn, and when might it get in the way?
Some of the greatest productivity benefits of AI can be found in tasks you are performing at the upper range of your skill set. AI can help you level up.
When you know enough to accomplish a task, but not enough to do it confidently or efficiently, AI can provide you with step-by-step guidance to speed up your problem-solving process.
AI-Enhanced Solution: Blackboard Photo Roster
The key is to ask for step-by-step instructions. ChatGPT often explains its reasoning by default, but you can also ask for explanations that meet you at your particular skill level.
An AI Breakthrough Example: Photo Roster
For three years, we’ve been facing the challenge of accessing a useful Photo Roster in Blackboard or Self-Service Carolina. As instructors, we need a page of images large enough to use for class attendance, while preserving the preferred names and pronunciation notes that these systems provide.
After doing some initial experiments, I knew the coding was simple, but not quite simple enough for my skills. No staff member with the right skill set had the dedicated time to provide the solution.
Enter ChatGPT
With ChatGPT, I was able to explain the problem, offer an example of my initial solution, then work iteratively to tweak the code until I had exactly the photo roster display I wanted. I could run a test and share a screenshot of the output to identify the right line to target in the code.
For me, javascript coding was the skill I was hoping to “level up,” but the same iterative, step-by-step process can be used for creating complex branching in surveys, automating data collection across Excel spreadsheet sources, or any other task that can be broken down and tested with images of outputs.
Without ChatGPT, I would have to study several more advanced skills to decipher the complete code for the existing roster page. Then, I could apply that knowledge to identify just the areas I needed to accomplish my goal. With ChatGPT, I was able to use GenAI to determine the targets for my very focused changes to the display settings. I can learn the rest of the details when I am ready to level up again.
As all public US higher education institutions embrace our digital accessibility upgrade, GenAI tools can help instructors tackle some of the most challenging images and documents.
Sample File with Low-Quality Text Scan
GenAI accessibility checking is already embedded in Microsoft Word, PowerPoint, and the Blackboard Learning Management System (LMS) to help detect common issues and generate alternative text for images. But those tools are less successful at converting screenshots of complex tables or flyers with extensive text. None of the built-in features will automatically boost the contrast in your images when words appear in a colorful design without enough distinction between background and text colors.
Enter ChatGPT.
Users can tap into ChatGPT’s robust image recognition capabilities to extract text from images, scanned PDFs, and even screenshots of blurred edges of old photocopies. Then, that text can be pasted directly into your course as a long description for a complex image. AI-recognized text can also be used to edit garbled or missing text in a PDF.
To use ChatGPT as a high-powered Optical Character Recognition (OCR) tool, here’s your starter prompt:
“Please OCR this image, correcting for spelling and formatting while maintaining the original text” [necessary to avoid AI-initiated editing or summarizing].
Upload or copy and paste a screenshot of your image or of the problematic section of your PDF document. Text sections work best for multi-column documents.
Then, provide additional instructions if you want the content formatted as a table, as MathJax code, or another specialized format.
The image contrast issue is a bit more complex. ChatGPT does not measure and adjust colors scientifically; it provides you with the most probable image that fits your description. This strategy works best with medium-complexity images where simpler tactics fail. Complex images may be addressed by providing long descriptions or finding an alternative image with a better balance of image, color, and text.
To use ChatGPT to make images meet the color contrast standards needed for users with color blindness or other vision needs, here’s your starter prompt:
“I need to make my images meet the 1:4.5 color contrast ratio of WCAG 2.1AA standards. Please enhance this image to reach that high-contrast standard. Maintain accuracy of all text in the image.”
Upload or copy and paste a screenshot of your image. High-quality uploads work best.
Then, provide additional instructions about preferred colorways or areas of the images in particular need of remediation.
You will likely need to refine your prompt to meet the needs of your particular image.
When we talk about generative artificial intelligence (GenAI), it can be easy to focus on sensational stories about deepfakes, AI relationships, or humans offloading so much of their work that AIs are just summarizing and evaluating other AI’s reports. The greatest impact of AI isn’t in the splashy story, though. It’s in the small, AI-enabled changes that can free up hours of time that we can redirect to building human relationships.
Microsoft Copilot doesn’t get as much press as ChatGPT, but as a workplace productivity tool, it can make a meaningful dent in your workload. Copilot is built directly into Microsoft 365 tools like Outlook and Word, making it easy to use in everyday tasks.
Microsoft Outlook Menu with Copilot icons on the left and right
Many faculty and staff are using Copilot to draft weekly course announcements based on your course schedule, identify action steps from documents or emails, build email templates to automate interactions, and turn bullet points into polished messages they can quickly edit and personalize.
Try Today
Click the Copilot button in any Word document, PowerPoint, Excel file, or Outlook email to access embedded Copilot chat. Then, use preprogrammed prompts or ask your own.
The suggestions do not need to change your voice to streamline your workload. “What are some ways I could improve this document?” can point out suggestions for reordering, eliminating redundancy, and even just formatting for greater clarity.
In the calendar document pictured above, I asked Copilot to create an invitation to faculty participants at my university for each item on the calendar. It compiled all the logistical details, which I can cut and paste directly into emails I can pre-schedule in Outlook. I didn’t have to worry about Copilot hallucinating events because this chat is already focused on my Word document. Try out a similar prompt with the Schedule of Assignments in your syllabus.
Because it’s embedded in Microsoft tools, Copilot can be more aware of the context of your task and can save you time clicking between windows and applications.
Key Benefit: Accessibility
Working natively within Microsoft applications, Copilot generates more accessible content than materials created in another AI then exported or saved to Microsoft formats.
ChatGPT-generated presentations or Canva templates, for instance, can lose all master slide formatting and even generate language errors or other issues with file properties when exported to PowerPoint. Bringing the exported PowerPoint up to accessibility standards can lose a lot of the time you gained by generating your content.
In contrast, Copilot generates PowerPoints and Word documents with appropriate headings, styles, and themes, so your Accessibility Check does not add time to your workflow.
The Takeaway
AI use doesn’t need to be dramatic to be powerful. Sometimes, reclaiming time is the most meaningful move you can make.
If you’re curious about ChatGPT.Edu but haven’t quite figured out how it fits into your teaching, you’re not alone. AI suggestions for course materials can fall flat when using a generic AI, but you may be surprised by what you find when you use a customized GPT designed by instructors for instructors.
The Online Learning Consortium (OLC) Course Review Assistant GPT is a first-of-its-kind chatbot trained on education research in instructional design and online and hybrid learning and tuned to OLC’s evidence-based scorecards to improve course quality.
A Strong First Use Case: Refining What You Already Have
Instead of tackling a full course review, start with something familiar: assignment instructions.
Try using the OLC Course Review Assistant in ChatGPT.Edu to:
Clarify assignment instructions in student-friendly language
Ensure that assignments are designed to measure your course learning outcomes
Break down assignments into step-by-step checklists or guides
Create rubrics for grading assignments based on your instructions and outcomes
Example prompt:
“My course learning outcomes are [PASTE FROM SYLLABUS]. First evaluate how well my assessments align to the course learning objectives. Then, offer any suggestions for improving the assignment instructions below. Flag any areas in the instructions that might confuse students.” [Copy and Paste or Upload Your Current Assignment]
Review the suggestions for clarifying your instructions. If they help, keep them. If they don’t, you’ve learned something without risk.
Based on its training in instructional design, the OLC Course Review Assistant will ask you follow up questions that may give you new ideas for supporting your students’ learning with assignment examples, guides, rubrics, and other clarifying features.
Getting Started with the OLC Course Review Assistant GPT
USC Upstate is an OLC member. To get started claim your account by going to the OLC homepage, then click on “Create an Account.” Please use your institutional email address as your username as this will link you to our institutional membership.
Once your account is active, you may explore the OLC site, or go directly to the OLC Course Review GPT through your USC Upstate ChatGPT.Edu account. Go to ChatGPT (also available in the SpartanHub), then login by entering your USC Upstate email address in the email box to use single sign on.
In the upper-left of your screen, you’ll see the OLC Course Review Assistant GPT button. Click it and begin interacting with the bot.
Final Thought
You don’t need to redesign your whole course to begin using AI thoughtfully to improve student learning outcomes. One low-stakes, repeatable use of a context-specific GPT can be enough to help you move from curiosity to confidence.