Students walking around an imaginary college landscape with buildings, books, and larger-than-life computers.

AI Spark Tips: What Our Students Are Telling Us About Generative AI

At the recent USC Upstate AI Summit in September, participants asked what we know about our students’ view of Generative Artificial Intelligence (GenAI). An exploratory survey of USC Upstate students, faculty, and staff was conducted by members of the AI Training Subcommittee of the AI Strategic Council in Fall 2025. In it, 51% of students identified themselves as AI aware, with a basic understanding of tools they were just starting to test out.

Although the sample is too small to represent the entire student population, the responses offer valuable insights into the ways students use, view, and want to learn about GenAI. Faculty can build on what we know about students’ existing uses of GenAI to develop more sophisticated, critical, and ethical AI literacy skills.

How Students Are Using GenAI

The most common ways students reported using GenAI included brainstorming (64%), summarizing or explaining complex concepts (61%), and creating study tools like flashcards or practice tests (57%). Only 11% selected writing papers, though 43% chose outlining papers and 36% indicated they used GenAI to gather research.

Bar Chart of Student Use of Generative AI. 64% brainstorming, 61% summarizing or explaining concepts, 57% creating study tools, 43% outlining papers, 36% gathering research, 32% creating resumes, 21% interview preparation, 11% writing papers, 7% completing job applications.

Interestingly, 32% noted they had used GenAI for creating resumes, but only 7% used it to complete job applications and only 21% reported using GenAI to assist with interview preparation.

These preliminary results suggest that students who use GenAI are largely employing it to support their learning rather than to replace independent thinking. However, their responses raise questions about whether they have developed more advanced AI literacy skills of critical evaluation, ethical decision-making, and transferring AI skills to professional contexts.

Although many students reported relying on GenAI for foundational materials, like summaries and explanations, outlines of ideas, and research, their greatest concerns centered on the potential consequences of AI use as a basis for learning and thinking:

  • 88% were moderately or extremely concerned about accuracy and reliability.
  • 83% were moderately or extremely concerned about losing academic skills, including critical thinking and writing.
  • 83% were concerned about data privacy.
  • 81% were concerned about academic misconduct.

The concerns students expressed about the potential costs of AI use align with key AI literacy principles about how AI systems work, how to recognize bias and hallucinations, how to critically evaluate and verify AI outputs for accuracy and bias, and how to maintain integrity by citing AI assistance.

These responses suggest opportunities to strengthen students’ AI literacy skills, both to make their current GenAI use as effective as possible and to engage in more high-impact, human-centered, ethical practices that can contribute to their academic and professional development.

How Students Want to Learn About GenAI

The core question for faculty becomes how to help students develop critical AI literacy skills. Among students who responded to questions about their experience with GenAI:

  • 78% described themselves as just learning about GenAI or having only a basic understanding.
  • 58% reported no weekly use of AI tools like ChatGPT, Copilot, Gemini, Claude, or Grammarly.
  • 73% had not participated in any GenAI training or learning opportunities.

When the survey asked students what forms of GenAI training they would like to have, 65% said none. These results remind us that students have different levels of interest in AI, and that developing AI literacy should include opportunities to critically examine the technology rather than simply encouraging its use.

Among the training options offered, integrating AI into existing required courses and attending university-sponsored workshops were the most frequently selected, each chosen by 21% of respondents. Students were less likely to select dedicated AI courses, interactive games, or student organizations focused on AI.

More than any other type of support listed on the survey, students selected examples of appropriate AI use as the key to helping them feel more confident using GenAI.

  • For example, a faculty member might demonstrate how ChatGPT.Edu can generate practice questions while also showing students how to verify sample answers against course materials. Or better yet, encourage metacognition by asking students to explain the concepts to a chatbot programmed to ask clarifying questions. Students can then reflect on where their explanations were strong and where they revealed gaps in understanding.
  • An instructor may assign a research project that begins in class using GenAI in groups, then asks students to locate and verify the sources using the library or other credible sites. Then, show students how to design follow-up prompts to help them evaluate the sources’ credibility, accuracy, and relevance to the project or to find gaps and blind spots in their research.
  • Faculty might build on students’ existing use of GenAI for brainstorming by asking students to refine prompts with greater context, solicit multiple possible responses and compare them, and explain which ideas they accepted or rejected and why.

Next Steps Toward AI Literacy

As we incorporate AI into our academic settings, it is important to continue to invite student perspectives on how they can best learn about this technology that is bringing waves of change to society. Consider starting up a conversation rooted in the needs of your discipline and your course. Then, guide students toward higher levels of AI literacy that will help them make critical evaluations and ethical decisions in your course and beyond.

We can start with a simple question:

When does AI help you learn, and when might it get in the way?

Students walking around an imaginary college landscape with buildings, books, and larger-than-life computers.

AI Spark Tips: Using AI to Create a Blackboard Photo Roster

Some of the greatest productivity benefits of AI can be found in tasks you are performing at the upper range of your skill set. AI can help you level up.

When you know enough to accomplish a task, but not enough to do it confidently or efficiently, AI can provide you with step-by-step guidance to speed up your problem-solving process.

Screenshot of Blackboard Photo Roster View with print and close options, student photos, student names, and pronunciations.
AI-Enhanced Solution: Blackboard Photo Roster

The key is to ask for step-by-step instructions. ChatGPT often explains its reasoning by default, but you can also ask for explanations that meet you at your particular skill level.

An AI Breakthrough Example: Photo Roster

For three years, we’ve been facing the challenge of accessing a useful Photo Roster in Blackboard or Self-Service Carolina. As instructors, we need a page of images large enough to use for class attendance, while preserving the preferred names and pronunciation notes that these systems provide.

After doing some initial experiments, I knew the coding was simple, but not quite simple enough for my skills. No staff member with the right skill set had the dedicated time to provide the solution.

Enter ChatGPT

With ChatGPT, I was able to explain the problem, offer an example of my initial solution, then work iteratively to tweak the code until I had exactly the photo roster display I wanted. I could run a test and share a screenshot of the output to identify the right line to target in the code.

The end result is a Blackboard Photo Roster Bookmarklet available to anyone who accesses Blackboard Ultra courses through a web browser.

For me, javascript coding was the skill I was hoping to “level up,” but the same iterative, step-by-step process can be used for creating complex branching in surveys, automating data collection across Excel spreadsheet sources, or any other task that can be broken down and tested with images of outputs.

Without ChatGPT, I would have to study several more advanced skills to decipher the complete code for the existing roster page. Then, I could apply that knowledge to identify just the areas I needed to accomplish my goal. With ChatGPT, I was able to use GenAI to determine the targets for my very focused changes to the display settings. I can learn the rest of the details when I am ready to level up again.

Students walking around an imaginary college landscape with buildings, books, and larger-than-life computers.

AI Spark Tips: Increasing Accessibility with AI

As all public US higher education institutions embrace our digital accessibility upgrade, GenAI tools can help instructors tackle some of the most challenging images and documents.

Low Quality Scan of the headlines of a 1922 issue of the Spartanburg Herald Journal with deep black lines and gray smudges along the page and on images.
Sample File with Low-Quality Text Scan

GenAI accessibility checking is already embedded in Microsoft Word, PowerPoint, and the Blackboard Learning Management System (LMS) to help detect common issues and generate alternative text for images. But those tools are less successful at converting screenshots of complex tables or flyers with extensive text. None of the built-in features will automatically boost the contrast in your images when words appear in a colorful design without enough distinction between background and text colors.

Enter ChatGPT.

Users can tap into ChatGPT’s robust image recognition capabilities to extract text from images, scanned PDFs, and even screenshots of blurred edges of old photocopies. Then, that text can be pasted directly into your course as a long description for a complex image. AI-recognized text can also be used to edit garbled or missing text in a PDF.

To use ChatGPT as a high-powered Optical Character Recognition (OCR) tool, here’s your starter prompt:

  • “Please OCR this image, correcting for spelling and formatting while maintaining the original text” [necessary to avoid AI-initiated editing or summarizing].
  • Upload or copy and paste a screenshot of your image or of the problematic section of your PDF document. Text sections work best for multi-column documents.
  • Then, provide additional instructions if you want the content formatted as a table, as MathJax code, or another specialized format.

The image contrast issue is a bit more complex. ChatGPT does not measure and adjust colors scientifically; it provides you with the most probable image that fits your description. This strategy works best with medium-complexity images where simpler tactics fail. Complex images may be addressed by providing long descriptions or finding an alternative image with a better balance of image, color, and text.

Cartoon of a bookshelf with books grouped by color, included shelf sections for yellow, orange, green, and blue books

To use ChatGPT to make images meet the color contrast standards needed for users with color blindness or other vision needs, here’s your starter prompt:

  • “I need to make my images meet the 1:4.5 color contrast ratio of WCAG 2.1AA standards. Please enhance this image to reach that high-contrast standard. Maintain accuracy of all text in the image.”
  • Upload or copy and paste a screenshot of your image. High-quality uploads work best.
  • Then, provide additional instructions about preferred colorways or areas of the images in particular need of remediation.
  • You will likely need to refine your prompt to meet the needs of your particular image.

Bonus Tip

Sometimes the low-tech solution can be the fastest. To edit simple images (fewer colors, less text), try adjusting the color saturation or increasing the contrast, or sharpness in Microsoft Picture Format in Word or PowerPoint or Paint or Photos apps for standalone images. When making new images from screenshots in your browser, enable the high-contrast browser extension before you capture your screen.

Students walking around an imaginary college landscape with buildings, books, and larger-than-life computers.

AI Spark Tips: Using Copilot to Free up Time for Real Interactions

When we talk about generative artificial intelligence (GenAI), it can be easy to focus on sensational stories about deepfakes, AI relationships, or humans offloading so much of their work that AIs are just summarizing and evaluating other AI’s reports. The greatest impact of AI isn’t in the splashy story, though. It’s in the small, AI-enabled changes that can free up hours of time that we can redirect to building human relationships.

Microsoft Copilot doesn’t get as much press as ChatGPT, but as a workplace productivity tool, it can make a meaningful dent in your workload. Copilot is built directly into Microsoft 365 tools like Outlook and Word, making it easy to use in everyday tasks.

Screenshot of Microsoft Outlook toolbar, with Copilot icon in app menu and on the right side of the Outlook menu
Microsoft Outlook Menu with Copilot icons on the left and right

Many faculty and staff are using Copilot to draft weekly course announcements based on your course schedule, identify action steps from documents or emails, build email templates to automate interactions, and turn bullet points into polished messages they can quickly edit and personalize.

Try Today

Click the Copilot button in any Word document, PowerPoint, Excel file, or Outlook email to access embedded Copilot chat. Then, use preprogrammed prompts or ask your own.

The suggestions do not need to change your voice to streamline your workload. “What are some ways I could improve this document?” can point out suggestions for reordering, eliminating redundancy, and even just formatting for greater clarity.

Screenshot of Copilot chat in a Word document with several prompt buttons: "Suggest a list of action items from this file, Summarize this document in a bulleted list, What are some ways I could improve this document?, and What are the main takeaways from this document?

In the calendar document pictured above, I asked Copilot to create an invitation to faculty participants at my university for each item on the calendar. It compiled all the logistical details, which I can cut and paste directly into emails I can pre-schedule in Outlook. I didn’t have to worry about Copilot hallucinating events because this chat is already focused on my Word document. Try out a similar prompt with the Schedule of Assignments in your syllabus.

screenshot of auto-generated email invitation for DIY AI 2/13/2026 DIY AI Workshop-Feb. 13 with text inviting colleagues to a workshop.

Because it’s embedded in Microsoft tools, Copilot can be more aware of the context of your task and can save you time clicking between windows and applications.

Key Benefit: Accessibility

Working natively within Microsoft applications, Copilot generates more accessible content than materials created in another AI then exported or saved to Microsoft formats.

ChatGPT-generated presentations or Canva templates, for instance, can lose all master slide formatting and even generate language errors or other issues with file properties when exported to PowerPoint. Bringing the exported PowerPoint up to accessibility standards can lose a lot of the time you gained by generating your content.

In contrast, Copilot generates PowerPoints and Word documents with appropriate headings, styles, and themes, so your Accessibility Check does not add time to your workflow.

The Takeaway

AI use doesn’t need to be dramatic to be powerful. Sometimes, reclaiming time is the most meaningful move you can make.

Students walking around an imaginary college landscape with buildings, books, and larger-than-life computers.

AI Spark Tips: From Curiosity to Confidence: Improving Assignment Instructions with the OLC Course Review Assistant GPT

If you’re curious about ChatGPT.Edu but haven’t quite figured out how it fits into your teaching, you’re not alone. AI suggestions for course materials can fall flat when using a generic AI, but you may be surprised by what you find when you use a customized GPT designed by instructors for instructors.

The Online Learning Consortium (OLC) Course Review Assistant GPT is a first-of-its-kind chatbot trained on education research in instructional design and online and hybrid learning and tuned to OLC’s evidence-based scorecards to improve course quality.

OLC Course Review Assistant. Provides guidance and support for evaluating and improving courses with the OLC Course Review Scorecard with four getting started action cards.

A Strong First Use Case: Refining What You Already Have

Instead of tackling a full course review, start with something familiar: assignment instructions.

Try using the OLC Course Review Assistant in ChatGPT.Edu to:

  • Clarify assignment instructions in student-friendly language
  • Ensure that assignments are designed to measure your course learning outcomes
  • Break down assignments into step-by-step checklists or guides
  • Create rubrics for grading assignments based on your instructions and outcomes

Example prompt:

“My course learning outcomes are [PASTE FROM SYLLABUS]. First evaluate how well my assessments align to the course learning objectives. Then, offer any suggestions for improving the assignment instructions below. Flag any areas in the instructions that might confuse students.” [Copy and Paste or Upload Your Current Assignment]

Review the suggestions for clarifying your instructions. If they help, keep them. If they don’t, you’ve learned something without risk.

Based on its training in instructional design, the OLC Course Review Assistant will ask you follow up questions that may give you new ideas for supporting your students’ learning with assignment examples, guides, rubrics, and other clarifying features.

Getting Started with the OLC Course Review Assistant GPT

USC Upstate is an OLC member. To get started claim your account by going to the OLC homepage, then click on “Create an Account.” Please use your institutional email address as your username as this will link you to our institutional membership.

Once your account is active, you may explore the OLC site, or go directly to the OLC Course Review GPT through your USC Upstate ChatGPT.Edu account. Go to ChatGPT (also available in the SpartanHub), then login by entering your USC Upstate email address in the email box to use single sign on.

In the upper-left of your screen, you’ll see the OLC Course Review Assistant GPT button. Click it and begin interacting with the bot.

Screenshot of USC Upstate's ChatGPT Edu, with left menu options for New Chat, Search chats, Images, Apps, Codex, GPTS: OLC Course Review Assistant, USC Upstate NSE Department Alt Text Generator, and Explore GPTs

Final Thought

You don’t need to redesign your whole course to begin using AI thoughtfully to improve student learning outcomes. One low-stakes, repeatable use of a context-specific GPT can be enough to help you move from curiosity to confidence.

Students walking around an imaginary college landscape with buildings, books, and larger-than-life computers.

AI Spark Tips: When Students Ask at 2 a.m.

How Blackboard’s AVA Supports Learning Without Replacing You

We’ve all done it. We know the answer is in the user guide or instruction manual, but we don’t want to skim the whole document. Students feel the same way about the course syllabus. They know the answer is in the syllabus, but they don’t know where it is or what to look for.

Blackboard’s AI Virtual Assistant (AVA) is designed to provide just-in-time automated answers about your course and syllabus information, so you don’t have to. You write your syllabus and course instructions into your Blackboard course, and AVA looks up the answers to students’ logistical questions based on your materials.

What Is AVA?

Blackboard’s AVA is a built-in AI agent designed to work only within the closed system of your Blackboard course. It answers objective questions posed in natural language by referring students to specific content you have added to your course. It does not share the information outside your course to train AI models, and it does not search beyond your content to make up answers that sound right.

AVA acts like a self-writing FAQ that students can access anytime, any place.

How Do Students Use AVA?

If you opt to enable AVA in your course, students access AVA when they send you a message through Blackboard. After they click Send on a new message or Reply to an existing message thread, AVA introduces herself.

Screenshot: I am AVA, your Virtual Assistant. I'm searching the course for a response to your message. Any results I suggest are also seen by the instructor to verify their accuracy.

When students ask about due dates, course policies, assignment instructions, and other objective questions, AVA provides answers and direct links to the source of your course information. The complete record of this interaction is saved for your review within the Message thread in your Blackboard course.

For example, a student could ask if any assignments are due tomorrow. Or they could ask for a list of assignment due dates. AVA searches your assignment due dates and compiles a list of course links.

Screenshot of AVA chat in Blackboard course. Student asks, "When are my assignments due?" AVA lists all upcoming due dates in order and provides assignment links in chronological order.

AVA will intuit some answers, but only if the link to course materials is very clear. For instance, I asked whether Respondus monitoring was required for tests, and AVA concluded it was based on the number of references to Respondus within the course.

screenshot of AVA chat. Student says, "Do I need to use Respondus for tests?" AVA answers that there are several modules and tests specifically labeled Respondus testing and provides links to those materials.

AVA did not, however, offer answers that were not directly available within the course materials provided by the instructor. My test course did not include a syllabus with a grading breakdown, so when I asked how much an assignment counted toward the Overall Grade, AVA directed me to wait for the instructor’s response.

Screenshot of AVA chat. Student: "how do I turn in my assignment?" AVA: "Currently, there is no direct information on how to turn in your video assignment. Please wait for your instructor's response for further guidance.

As you can see from the sample interactions, AVA is not “chatty” or personal. She does not make judgment calls nor offer a personality that may clash with your instructor presence in your course. She’s simply a clear, formal, automated messenger who directs students to the answers you have already posted in your course. Even at 2 a.m.

Getting Started with AVA in Your Course

AVA is disabled in your class by default. Instructors have the option to enable AVA directly from the Details and Actions area of the Course Content page.

Under the Virtual Assistant heading on the main Course Content page, instructors may click “Edit Settings” to enable or disable AVA messaging.

The Edit Settings button will take you to the Course Settings options, where you may toggle the switch labeled “Allow AVA to reply to messages from students.”

Instructors who wish to use AVA must opt in to using this feature in each course by editing those settings.

Screenshot of Blackboard Course Content page Details & Actions menu, including Virtual Assistant Auto-Reply to Messages with Edit Settings link.
Course Settings options showing Class Roster on, All AVA to reply to messages from students on, and Students can message anyone in their course on

Final Thoughts

AVA is a new student-facing AI feature in Blackboard. Its prompting is cautious and careful.

It effectively answers very straightforward questions about course logistics 24/7, and it provides a record of interactions for you to expand upon later.